The Pros and Cons of Healthcare Chatbots

It is possible that in the near future, as AI hallucinations and algorithmic bias are reduced and as AI chatbots are more widely adopted, that their use may no longer require the protections of clinical research. At present, informed consent and institutional review remain critical to the safe and ethical use of large language model […]

What is symbolic artificial intelligence?: AI terms explained

Similarly, automation email management systems are not quite capable of penetrating meaning beyond just product names and other points of information or references. In the end, users are tasked with sorting through a long list of ‘hits’, trying to locate the primary pieces of knowledge. This inevitably slows down business processes, sets the clock back […]

Zendesk vs Intercom: A comprehensive comparison guide

Best for teams looking for quick solutions who don’t want to pay for add-ons such as KnowledgeBase, Live Chats, etc. The cheapest (aka Essential) ‘All of Intercom’ package will cost you $136 per month, but if you only need their essential chat tools only, you can get them for $49 per month. If you’d want […]

Cognitive Automation RPA’s Final Mile

You can also use both to automate your day-to-day tasks and enable automated business decision-making. RPA is rigid and unyielding, cognitive automation is dynamic, blends to change, and progressive. RPA robots are taught to perform specific tasks by following basic rules that are blindly executed for as long as the surrounding environment is unchanged. However, […]

Healthcare Chatbot Use Cases: Accelerating the Customer Experience In Healthcare Industry

Cigniti has end-to-end ChatGPT and AI solutions that guarantee business outcomes for insurance companies in the digital landscape. Cigniti has extensive experience assisting in AI solutions (including testing) while considering insurance companies’ needs and helping them gain a competitive advantage. Cigniti’s testing services portfolio and unparalleled track record have proved it a preferred technology partner […]

A Quick Guide to the Use of NLP in Chatbots

Chatbots are becoming instrumental in helping businesses reach out to broader audiences and more efficiently serve their needs. They are at the heart of AI technology symbiosis with the business world, minimizing human interference in brand experiences. To put your conversation flow to test and check if your chatbot does what its designers intended, you […]

Semantic Similarity Rosette Text Analytics

According to a 2020 survey by Seagate technology, around 68% of the unstructured and text data that flows into the top 1,500 global companies (surveyed) goes unattended and unused. With growing NLP and NLU solutions across industries, deriving insights from such unleveraged data will only add value to the enterprises. Maps are essential to Uber’s […]